On your phone, tablet and computer
Get the TroveUniverse apps
Install AuditTrove, SQMTrove, BookTrove, PayTrove and PracticeTrove on your phone, tablet or computer. Each one opens from your home screen like any other app, full screen, and works with the same account, the same data and the same two-factor sign-in. There is nothing to update: you always have the latest version.
How to install
Android phone or tablet
- Open the app below in Chrome (tap Open, or scan its code with your camera).
- Sign in.
- Tap Install on the banner at the bottom — or Chrome's menu ⋮ then Install app.
- Find it on your home screen.
Prefer the Play Store? Use the Google Play button where an app has one.
iPhone or iPad
- Open the app below in Safari.
- Sign in.
- Tap Share (the square with an arrow), then Add to Home Screen, then Add.
- Open it from your home screen. If it ever asks you to sign in, tap Sign in with TroveUniverse.
Windows or Mac computer
- Open the app below in Chrome or Edge and sign in.
- Click the install icon at the right of the address bar (a screen with a down arrow), or the browser menu, then Install.
- It gets its own window and a place in the Start menu, Dock or taskbar.
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Questions
Is it a different app from the one in my browser? No. It is the same app, with your same account and data; installing it just gives it its own icon and window. Anything you do on your phone is there on your computer, and the other way round.
How do I sign in? As you do now: with the app's own sign-in, or with Sign in with TroveUniverse, which signs you in here and opens the app. Two-factor sign-in works the same way. You can sign out from the app's menu.
Does it work without a connection? AuditTrove, SQMTrove, BookTrove and PayTrove can keep an offline copy of the records you choose and sync your changes when you are back online (Offline working, in each app). PracticeTrove needs a connection.
Is my data stored on the phone? Only the records you choose to keep for offline working (your firm's administrator can switch offline working off). Keep the phone locked with a PIN, fingerprint or face, and sign out of a shared device.
Clients of a firm that uses PracticeTrove install their firm's client portal the same way, from the portal link their firm sends them.
Something not working? Contact us or see the Help Centre.