PayTrove user guide

Index of features

Every PayTrove feature shown in this guide, in alphabetical order, with the steps that show it. Features new in release 22 are marked (new).

FeatureSteps
/api/ai/* (settings, memo, payslip, letter, ask, summarise, usage, prompts)22.10 Set up AI assistance; 22.14 The AI usage log; 22.15 The prompt library
/api/billing22.6 Bill your clients
/api/documents (evidence and receipts)5.9 Keep evidence on the employee's file; 7.6 Record a remittance
/api/employee-components5.8 Add allowances and deductions to an employee
/api/journal (payroll journal)6.16 The journal for your ledger
/api/me, /api/logout1.9 The Overview page
/api/subscription23.1 When all your admin seats are in use
/api/sync (offline replay), /api/sync/bundle, /api/sync/settings22.19 Changes made offline wait to be sent; 22.20 When an offline change clashes; 22.21 The company's offline policy
/api/tenants (list, switch)22.2 Switch between companies
Access rules for roles and self-service3.4 The users list and the four roles
Accommodation benefit cap; loss-of-office exemption; gratuity4.1 Create a pay component; 10.2 Work out the settlement
Account checked with the bank (name enquiry recorded); warning when an account changed and is not checked (new)14.3 Record the name the bank returned; 14.2 A changed account that has not been checked
AI assistance page: Ask PayTrove, Usage log, Prompt library22.13 What AI assistance does; 22.14 The AI usage log; 22.15 The prompt library
All payslips (PDF); payslips ZIP6.12 Payslips as PDF files
Annual return summary and state schedules20.4 The exported employer summary; 20.5 A downloaded state schedule
Annual returns: deadlines, employer summary (export), per-state schedules (export)20.1 Annual returns; 20.2 A state's schedule; 20.4 The exported employer summary; 20.5 A downloaded state schedule
Approval in one step; a run left 'approving' (Finish approval, Return to draft) (new)15.2 An approval that did not finish; 6.8 Approve the run
Audit log: tabs All/Payroll runs/Employees/Settings, Export19.4 The audit log; 19.5 Filter the audit log
Back pay (arrears) as a one-off10.6 Pay back pay (arrears); 10.7 Back pay on the payslip
Bank code on the employee record; bank names list (new)5.3 Health insurance and bank account, then save
Bank payment file6.13 The bank payment file
Barbados22.13 What AI assistance does
BookTrove connection (token sealed, chart of accounts fetched) (new)17.1 The Ledger & BookTrove page; 17.2 Connected
Calculation errors block approval (₦0 or 0% orders, bad months, bad figures, schedule staff with no pay per period) (new)15.1 Calculation errors block approval
Calculation notes (relief not claimed without evidence, order carried as arrears, loan with no instalment) (new)6.2 Read the checks on the draft; 9.5 The February draft
Client billing: stats, clients and fees, invoices (raise, lines, issue, PDF, mark paid, void), people in the practice, practice details22.6 Bill your clients; 22.7 Raise the month's invoices; 22.8 Issue an invoice; 22.9 The invoice PDF
Company rule set (higher pension rates, development levy) (new)21.2 A company rule set: a higher employer pension
Company switcher (tenants)22.2 Switch between companies; 22.1 Sign in to several companies
Daily-rated PAYE (average paid month), statutory defaults, payslip, bank file, register, journal, annual return6.11 A casual worker's payslip, and how their PAYE is worked out; 6.10 Casual workers on the run; 6.13 The bank payment file; 6.15 The payroll register; 6.16 The journal for your ledger; 20.3 Casual workers on the annual return
Development levy by state: rates table, company figures, switch in Settings (new)21.5 The development levy by state; 21.6 Switch on the levy by state
Draft run: days worked for daily-rated workers (single entry, fill blanks, days template, import days)6.3 Enter the days worked by casual workers; 9.3 Import the month's days from a spreadsheet; 9.4 Import the days
Draft run: master-data refresh and Recalculate6.4 The draft picks up corrected records; 6.2 Read the checks on the draft
Earlier employer this tax year (mid-year joiner): register, PAYE working, never refunded (new)12.5 Record pay from an earlier employer; 12.6 The earlier employer on file; 12.7 The joiner's PAYE; 20.7 An earlier employer on the return
Email payslip notices from an approved run (new)6.14 Paying, notifying and posting
Email: status in Settings, payslip notices (secure link, no figures), deadline alerts and recipients (new)16.1 Switch on the emails; 16.2 When email is not set up; 16.3 The payslip notice; 16.4 The daily deadline digest
Employee on a schedule with pay per week or fortnight (new)13.2 Put an employee on the schedule
Employee record: allowances & deductions (per-employee pay components, one-offs)5.8 Add allowances and deductions to an employee; 9.2 Pay one-off overtime; 10.6 Pay back pay (arrears)
Employee record: daily-rated casual worker (daily rate, pension and NSITF switches)5.5 A daily-rated casual worker
Employee record: evidence on file (upload, download, remove)5.9 Keep evidence on the employee's file
Employee record: Final settlement button10.1 Start the final settlement
Employee record: HR letter drafts (AI)22.13 What AI assistance does
Employee record: loans & salary advances, write-off8.7 Give a staff loan or salary advance
Employee record: pay agreed as take-home (net-to-gross)5.4 Pay agreed as take-home (net)
Employee record: person, employment, pay & statutory, NHIA, bank5.1 Add an employee: person and employment; 5.2 Pay and statutory details; 5.3 Health insurance and bank account, then save
Employees list: tabs All/Active/On leave/Flagged/Inactive, Ready column, Before your next run5.7 Check the employee list before the first run; 10.4 Mark the leaver inactive
Employees: CSV template, Import, Export5.6 Import many employees from a spreadsheet; 5.7 Check the employee list before the first run; 10.4 Mark the leaver inactive
Employer 13-digit Tax ID in Settings; old TIN kept (new)2.1 Record the company profile
Employer levies (NSITF / ITF)7.5 The employer levies: NSITF and ITF
Faster runs: every kind of record read once per run; lines saved in one batch, whole or not at all (new)6.4 The draft picks up corrected records; 13.4 The weekly run
Form H1 download layouts: LIRS eTax, generic, custom column map per state (new)20.8 Choose a state's download layout; 20.9 The Lagos schedule in the LIRS eTax layout; 20.5 A downloaded state schedule
Form H1: relief columns, Tax IDs and warnings, earlier employer (new)20.1 Annual returns; 20.6 Reliefs on the return; 20.7 An earlier employer on the return
Garnishment arrears and the one-third deduction limit8.9 Orders and the remittance schedule; 8.8 Add a court, tax or co-operative deduction
Garnishment payees8.9 Orders and the remittance schedule
Garnishment remittance schedule CSV8.9 Orders and the remittance schedule
Garnishments: add order, list, deduction limit, attach order, suspend/end, remittance schedule8.8 Add a court, tax or co-operative deduction; 8.9 Orders and the remittance schedule
Invitations by email (set-password link, 72 hours) (new)3.2 Invite someone by email; 3.3 The invitation email
ITF (annual, accrued monthly)7.5 The employer levies: NSITF and ITF; 7.7 The ledger after paying
Journal for the ledger6.16 The journal for your ledger
Leave owed at the leaving date (pro rata, with working)10.2 Work out the settlement
Leave: Balances tab (adjust, carry over, export)8.5 Leave balances; 8.6 Adjust a leave balance
Leave: Leave types & holidays tab (edit/add type, add/remove holiday)8.1 Set the leave policy; 8.2 Leave types and public holidays
Leave: Requests tab (approve, decline, cancel), Book leave8.3 Approve a leave request; 8.4 Book leave for an employee
Ledger account mapping; the CSV journal uses it (new)17.1 The Ledger & BookTrove page; 17.4 Map the accounts; 17.7 The journal with account codes
Make available offline; offline banner22.16 Make your data available offline; 22.18 Working without a connection
My details (self-service)18.3 Update my contact details
My leave (self-service): balances, request, withdraw, holidays18.2 Request leave
My payslips (self-service), PDF18.1 My payslips
NHF7.4 The NHF schedule; 7.7 The ledger after paying
NHF schedule7.4 The NHF schedule
NIBSS bulk payment file with bank codes; bank layouts (GTBank, Access, Zenith, First Bank, UBA, custom) (new)6.13 The bank payment file; 14.1 Choose the payment file layout
NSITF7.5 The employer levies: NSITF and ITF; 7.8 Overdue remittances
Off-cycle and 13th-month runs with incremental PAYE and its working11.1 Create a bonus run; 11.2 Check the PAYE on the bonus run; 11.3 The bonus payslip
Offline page: attention, waiting, copy, history, company policy22.17 The Offline page; 22.19 Changes made offline wait to be sent; 22.20 When an offline change clashes; 22.21 The company's offline policy
Overview (dashboard): tiles, What's due next, PAYE by state, Latest payroll run1.9 The Overview page; 1.10 The latest payroll run on the Overview; 19.3 The Overview at the end of the quarter
Paid versus run: import the bank's response or statement; paid, part-paid, failed, not in file, over-paid (new)14.4 The bank's response; 14.5 Paid versus run
Password reset: request, email, new password, done1.6 Forgotten your password? Ask for a link; 1.7 Open the email; 1.8 Choose a new password
Pay components: list, new/edit component, tax treatment, remove4.1 Create a pay component; 4.2 The company's components
Pay schedules (weekly, fortnightly) in Settings (new)13.1 Add a pay schedule
PAYE calculator: gross-to-net, bands, salary split, net-to-gross19.6 The PAYE calculator; 19.7 The calculator's workings; 19.8 Work out the gross for an agreed take-home
PAYE engine: NTA 2025 bands, cumulative PAYE, rent relief, minimum-wage exemption, refunds6.7 How PAYE was worked out: a worked example; 19.7 The calculator's workings; 6.9 The line items; 10.3 Approve the settlement run
PAYE per state IRS7.1 The remittance ledger after approval; 7.2 The PAYE schedule by state
PAYE schedule (by state)7.2 The PAYE schedule by state
Payments to vendors and consultants: register, WHT, missing Tax ID flag, schedule on the return, CSV (new)20.10 Record a payment to a vendor or consultant; 20.11 The vendor payments register; 20.12 The vendor schedule on the return; 20.13 The vendor schedule file
Payroll register6.15 The payroll register
Payroll run: approve, recalculate a changed draft, override with a reason6.8 Approve the run
Payroll run: checks, items to check, approval memo, totals, downloads, line items6.2 Read the checks on the draft; 6.5 Write the approval memo; 6.6 Review the totals; 6.9 The line items
Payroll run: Compare with last run9.5 The February draft; 9.6 What changed since January
Payroll run: discard draft6.2 Read the checks on the draft
Payroll run: reverse an approved run11.4 Reverse a run approved with a mistake; 11.5 The reversed run, then the corrected one
Payroll runs list; New payroll run (regular, off-cycle, 13th month)11.6 All runs so far; 6.1 Create the run; 11.1 Create a bonus run
Payslip explanation (AI) on payslip and My payslips22.13 What AI assistance does
Payslip page: payslip, Download PDF, Print6.7 How PAYE was worked out: a worked example; 6.12 Payslips as PDF files; 9.8 Unpaid leave and overtime on a payslip; 10.7 Back pay on the payslip
Pension (PFA via PSSP)7.6 Record a remittance; 7.3 The pension schedule for PCRS
Pension schedule (PCRS)7.3 The pension schedule for PCRS
Practice view; Prepare runs for several companies22.3 The practice view; 22.4 Prepare runs for several companies; 22.5 The drafts are ready
Pre-approval anomaly checks (errors and warnings)6.2 Read the checks on the draft; 9.5 The February draft; 10.5 The March payroll and its checks
Proration for mid-month joiners and leavers9.7 A new joiner, prorated; 10.5 The March payroll and its checks
Re-pay file for what is still owed (new)14.6 The re-pay file; 14.5 Paid versus run
Reliefs in PAYE, on the payslip page and PDF, and on the annual return (new)12.4 Reliefs on the payslip; 20.6 Reliefs on the return
Reliefs register (NHIA, life assurance or annuity, mortgage interest) with evidence rule and withdrawal (new)12.1 Add a relief; 12.2 A relief without evidence is not claimed; 12.3 Attach the evidence when it arrives; 5.10 Reliefs, earlier employer and the deductions statement
Remittance due dates7.1 The remittance ledger after approval
Remittances: record a remittance, attach receipt scans7.6 Record a remittance
Remittances: totals, tabs All/Outstanding/Overdue/Remitted, year, Export7.1 The remittance ledger after approval; 7.7 The ledger after paying; 7.8 Overdue remittances
Repair an approved run missing its obligations or balance movements (new)15.3 Repair an approved run
Reports: Cost by department19.1 Cost by department
Reports: Cost to employ19.2 Cost to employ
Reports: Variance9.6 What changed since January
Require the government receipt itself before a remittance is recorded; file count on the ledger (new)7.9 Require the receipt itself; 7.10 Recording a payment without the receipt is refused; 7.11 The file count on the ledger
Scheduled sender paytrove-cron (digests, queue, purge) (new)16.1 Switch on the emails; 16.4 The daily deadline digest
Send to BookTrove: refused until mapped; status and entry number; Check status (new)17.3 Sending is refused until everything is mapped; 17.5 Send the run to BookTrove; 17.6 The BookTrove entry number
Settings: AI assistance card (provider, model, key, Azure/compatible fields, who may use, limits, minimisation, acknowledgement, switch on, test, remove key)22.10 Set up AI assistance; 22.11 Acknowledge, switch on and test; 22.12 Azure OpenAI settings
Settings: change password3.9 Change your own password
Settings: company profile, sector, turnover, salary account2.1 Record the company profile
Settings: offline working link22.22 Where to find the offline policy
Settings: pension rates, record retention, save2.4 Pension rates and record keeping, then save
Settings: salary structure (split)2.2 Set the salary structure
Settings: statutory numbers, development levy, NHIA, group life2.3 Enter the statutory registration numbers
Settings: which statutory rules apply2.5 Check which statutory rules apply
Settlement: form, preview, create settlement run10.2 Work out the settlement; 10.3 Approve the settlement run
Sign-in page (email, password, company chooser, Forgot password link)1.4 Sign in with your email and password; 22.1 Sign in to several companies
Single sign-on from troveuniverse.com (first administrator)1.1 Open PayTrove from troveuniverse.com
State development levy7.8 Overdue remittances; 20.4 The exported employer summary
Statutory deductions statement (self-service and staff), with remittance status, receipts and PDF (new)18.4 My tax statement; 18.5 The statement as a PDF; 5.10 Reliefs, earlier employer and the deductions statement
Statutory rates page: rates in force on a date, PAYE bands, rule sets (new)21.1 The rates in force; 21.4 Check the rates for a future date
Subscription banner and plan-limit refusals23.1 When all your admin seats are in use; 23.2 After buying more seats; 1.9 The Overview page
Subscription status, seat and employee limits, usage reporting23.1 When all your admin seats are in use; 23.2 After buying more seats
TroveUniverse-wide rule set (minimum wage, bands and other rates) by rates administrators (new)21.3 A TroveUniverse-wide rule set: a future minimum wage
Two-factor: code at sign-in, recovery-code option1.5 Enter the code from your app
Two-factor: manage (status, new recovery codes, move to a new phone)3.8 Your own two-factor page
Two-factor: set-up intro, QR code, recovery codes1.1 Open PayTrove from troveuniverse.com; 1.2 Link your authenticator app; 1.3 Save your recovery codes
Unpaid and part-paid leave in the run9.8 Unpaid leave and overtime on a payslip
Users: roles help, list, add, edit (role, reset password, remove), Reset 2FA3.1 Add a staff login; 3.4 The users list and the four roles; 3.5 Change a login's role, reset its password or remove it; 3.6 Give an employee self-service access; 3.7 Reset someone's two-factor
Weekly and fortnightly runs: period from the schedule, cumulative PAYE in periods, payslip frequency (new)13.3 Create a weekly run; 13.4 The weekly run; 13.5 The weekly payslip; 11.6 All runs so far

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