SQMTrove user guide

Index of features

Every feature of SQMTrove shown in this manual, in alphabetical order, with the area of SQMTrove in brackets and the steps (chapter.step) that show it.

FeatureWhere in this manual
18 audit quality indicators year on year (print) (Reports)16.1 The quality indicators; 16.2 More indicators
Acceptance and continuance decisions (independent approval of high risk, legal obligation, predecessor, decline) (Acceptance)8.3 An acceptance decision for a new client; 8.4 Decide, with independent approval of high risk; 8.5 The decisions register
Add a person (role and its description, temporary password shown once, invitation for an existing login) (Users)3.1 Add a person; 3.2 Give the temporary password privately
AI assistance tab (Settings)19.1 AI assistance is off; 19.2 Provider, model and key; 19.3 Limits, minimisation and acknowledgement
Ask ISQM with citations (AI assistance)19.4 Ask ISQM
Audit trail: filters, entry detail (before / after), verify integrity (Audit trail)21.1 The audit trail; 21.2 An entry in full
AuditTrove link tab (Settings)18.1 The link is off; 18.3 Linked; 18.4 The archived file arrives
AuditTrove reads the published policies and restricted entity list (AuditTrove link)7.7 The restricted entity list
Automatic findings: report before EQR, late assembly, open differences or consultations (Engagements)9.11 A report dated before the review; 13.1 The findings to evaluate
Breaches (each also a monitoring finding) (Ethics)7.10 Record a breach; 7.11 Communicate and close the breach; 7.12 The breaches register
Capacity of partners and reviewers (Resources)6.6 Capacity of partners and reviewers
Change password (Settings)2.5 Change your password
Change role, switch access off, remove from the firm (Users)3.7 Change a person's role or access; 3.8 Remove a person from the firm
Clients register (entity type, PIE category, publicly traded, law requires EQR, risk, audit client, TIN, first year) (Acceptance)8.1 The client register; 8.2 A client's public interest status; 8.6 The client register after the decisions
Close a deficiency (only when actions are effective) (Monitoring)13.12 Close a deficiency; 13.13 The deficiencies register
Code at every sign-in; recovery-code option; auto-submit on six digits (Access)1.7 Enter the code from your app
Communication of a deficiency to leadership (Monitoring)13.9 Actions and communication
Communications log (Information)10.6 The communications log
Competence and accreditations (Resources)6.5 Competence and accreditations
Complaints and allegations register: investigation, outcome, closing (confidential) (Complaints)14.3 The complaints register; 14.4 Investigate and conclude
Complete a declaration with exceptions (Ethics)7.2 Complete a declaration
Component conclusions; overall ISQM 1.54 conclusion limited by open deficiencies; basis; ISQM 1.55 actions and communications (Evaluation)15.4 Conclude on each component; 15.5 The overall conclusion; 15.6 Actions and communications
Components cards and heat map (click-through to risks) (Dashboard)1.14 Components and the heat map
Conditions, events and changes (ISQM 1.25(a), 27) (Risk assessment)5.15 Record a condition, event or change; 5.16 The conditions register
Consultations (Engagements)9.13 Record a consultation; 9.14 The consultations register
CPD records (self-service) and compliance by rule and year (Resources)6.3 Record your own CPD; 6.4 CPD compliance
Create a deficiency from a finding; link further findings (Monitoring)13.3 Make a deficiency from a finding; 13.4 The deficiency and its findings
Creating a firm inside SQMTrove is closed for TroveUniverse subscribers (Settings)22.2 Accept or decline
Custom roles (cannot exceed your own access); delete a role (Users)3.6 Create a custom role
Declaration recorded on behalf of a person without a login (Ethics)7.5 Record a declaration on someone's behalf
Deficiency: severity and pervasiveness factors, risks and responses affected (Monitoring)13.5 Evaluate severity and pervasiveness
Differences of opinion (Engagements)9.15 Resolve a difference of opinion
Drafts: quality risks for an objective, root cause analysis, remedial actions, evaluation basis, policy summary and section, transparency narrative (AI assistance)19.5 Draft risks for an objective; 19.6 Draft a root cause analysis
Due for review (technology, providers, practising certificates, accreditations, methodology) (Resources)6.12 Due for review
Engagement inspection checklist, raise findings for 'No', grade and complete, working papers (Monitoring)11.5 Inspect an engagement file; 11.6 Grade and complete the inspection
Engagement register (exceptions column, EQR link, CSV export) (Engagements)9.3 Add an engagement; 9.4 The engagement register; 16.6 Export a register to a spreadsheet
EQR checklist (ISQM 2.25), save, complete, reopen (Engagements)9.7 Perform and record the review; 9.8 Confirm completion; 9.9 The completed review
EQR page: determination, eligibility and candidates, appoint (Engagements)9.5 Check eligibility and appoint the reviewer; 9.6 The reviewer is appointed
Evidence files on any record; new versions and version history; remove (Evidence)9.11 A report dated before the review; 12.2 Record the report; 12.5 Keep versions of a file
Evidence pack as at the date (live, then frozen at signing) (Evaluation)15.3 The evidence
External inspections and their findings (Monitoring)12.1 Record an inspection visit; 12.2 Record the report; 12.3 Add each finding; 12.4 The inspections register
Fees and dependency (15% / 30%, Nigerian 80% cap), client fees, firm total fees (Ethics)7.16 Fees and fee dependency
Findings: sources, evaluation (deficiency / not), engagement follow-up (ISQM 1.45) (Monitoring)13.1 The findings to evaluate; 13.2 Evaluate a finding
Firm details (name, legal name, address, city, country, email, phone, network) (Settings)2.1 Record the firm's details
Firm policy: offline on/off, maximum age (Offline)20.1 The firm's offline policy
Firm tiles (objectives, risks, responses, gaps, monitoring, findings, deficiencies, actions, independence, partner cycle, last evaluation) (Dashboard)1.13 The dashboard: what needs you, and how the system stands
Firms: several firms per login, invitations (accept / decline), open a firm (Settings)22.2 Accept or decline; 22.3 Switch between firms
First dashboard with the guided set-up banner; the menu by role (Dashboard)1.4 The first dashboard and the menu
For you: declarations, policies to read, tasks, remedial actions, activities, EQRs, investigations (Dashboard)1.13 The dashboard: what needs you, and how the system stands; 1.16 What staff see
Forgotten password: request, email with one-time link, new password, done (Access)1.8 Forgotten your password? Ask for a link; 1.9 Check your email; 1.10 Open the reset email; 1.11 Choose a new password; 1.12 Sign in with the new password
Gaps list (Risk assessment)5.14 The gap list
Gifts and hospitality (self-service, approval) (Ethics)7.8 Record a gift; 7.9 The gifts register
Guided set-up: questions, starter library preview, add library risks and responses (Risk assessment)5.1 Answer the set-up questions; 5.2 Read the library before you add it
High-risk threshold, EQR policy (other PIEs, high-risk clients, fee threshold), Nigerian rules (Settings)2.3 High-risk threshold, engagement quality reviews and the Nigerian rules
Import engagements from a spreadsheet (CSV) (Engagements)9.1 Import engagements from a spreadsheet; 9.2 Check the import result
Import: engagement register, acceptance decisions, breaches, findings, AuditTrove indicators, received events (AuditTrove link)18.4 The archived file arrives; 18.5 The engagement in the register
Independence and fit-and-proper campaigns (open, close, reopen) (Ethics)7.1 Open the annual campaign; 7.3 The campaign as the ethics partner sees it
Information after acceptance (ISQM 1.34(d)(i)) (Acceptance)8.7 Information after acceptance; 8.8 The information-after-acceptance register
Inspection pack (print / save as PDF) (Reports)16.3 The inspection pack; 16.4 Monitoring and remediation in the pack; 16.5 The evaluation in the pack
Inspector (read-only) role for a regulator's inspection (Users)3.13 Give a regulator read-only access; 3.14 What an inspector sees
Key audit partner rotation, firm tenure, service history (Ethics)7.17 Rotation and firm tenure
Leadership performance evaluations (not by themselves) (Governance)4.4 Evaluate a leader's performance; 4.5 The leadership evaluations
Make available offline (device warning), the copy, refresh, remove (Offline)20.2 Make a copy on this device; 20.3 Confirm the device is protected; 20.4 The copy on this device
Methodology and templates (intellectual resources) (Resources)6.10 Methodology and templates
Monitoring activities (types, inspector objectivity check) (Monitoring)11.2 Add a monitoring activity; 11.3 The activities of the year
Monitoring overview (Monitoring)11.7 The monitoring overview
Monitoring plan with the ISQM 1.37 considerations, approval (Monitoring)11.1 Approve the monitoring plan
Most important gaps; regulatory deadlines (60 days) (Dashboard)1.15 Gaps and regulatory deadlines
My profile (name, professional number, qualifications) (Settings)2.4 Your own profile
My tasks; recurring tasks schedule the next one; evidence (Tasks)17.1 My tasks; 17.2 Complete a task with evidence; 17.3 The next task is scheduled
Network content: export framework (JSON), import network framework (prefix, lock) (Risk assessment)5.18 Versions, and network content
Nine built-in roles and the module × level permission matrix (Users)3.4 Roles and permissions; 3.5 Partner, manager, staff and inspector roles
Non-assurance services with the IESBA PIE prohibitions (Ethics)7.14 A prohibited non-assurance service; 7.15 Non-assurance services
Notifications page: unread, mark read, mark all as read, email copies (Notifications)1.17 Notifications
Objectives: the required objectives (locked), additional firm objectives (Risk assessment)5.8 Quality objectives; 5.9 Add a firm objective
Only an owner or administrator assigns ultimate responsibility (Governance)4.2 Assign ultimate responsibility
Other roles: EQR appointer, ethics, technical, complaints (Governance)4.3 Check what is still to resolve
Overview: counts and inherent / residual heat maps (Risk assessment)5.6 The overview and heat maps
Partner dashboard sign-on (member mode: existing members only) (TroveUniverse)22.4 Open a firm from the partner dashboard; 22.5 The sign-on in the audit trail
Partner inspection cycle (Monitoring)11.4 The partner inspection cycle
People list: role, access, two-factor status, last sign-in (Users)3.3 The people list
People register (grade, office, EP, EQR eligibility, body, FRC no., practising expiry, CPD rule, independence, joiners and leavers) (Resources)6.1 The people register; 6.2 A person's professional details
Performance appraisals (Resources)6.7 Record an appraisal; 6.8 The appraisals register
Policies manual: starter manual, new policy, edit draft, publish version, retire, versions, acknowledgements, supporting documents (Information)10.1 Start the policies manual; 10.2 The starter policies; 10.3 Edit and publish a policy; 10.4 Acknowledgements
Population reconciled to the people register (Ethics)7.6 Reconcile the population
Prompt library: default, firm version drafted, approved by owner / administrator, retired (AI assistance)19.7 The prompt library; 19.8 Draft a firm version; 19.9 Approve the version
Publish a version (SHA-256), changes in a version, compare with now (Risk assessment)5.17 Publish a version of the system; 5.18 Versions, and network content; 5.19 Compare a version with now
Quality reviews list (Engagements)9.12 All engagement quality reviews
Quality risks: filters (component, score, assessed, status), new risk, assess likelihood × effect with reasons, residual, owner, reassess date, links to objectives, responses and conditions, evidence (Risk assessment)5.3 Find the risks not yet assessed; 5.4 Assess a quality risk; 5.5 Link the risk to objectives, responses and conditions; 5.7 The high risks
Raise a concern (anonymously if preferred); concerns raised by name (Complaints)14.1 Raise a concern; 14.2 What staff see
Raise a concern button (speak-up) (Dashboard)14.1 Raise a concern
Read and acknowledge a policy (Information)10.5 Read and acknowledge a policy
Record an external reviewer's completion, withdraw it, review documentation (Engagements)9.10 Record a review by a reviewer without a login; 9.11 A report dated before the review
Registration numbers (FRC, ICAN, ICAB) and quality management policies (standard, currency, evaluation date, cycle, assembly, retention) (Settings)2.2 Registration numbers and quality management policies
Regulatory calendar (Information)10.8 The regulatory calendar
Remedial actions: design, implementation, effectiveness testing by someone other than the owner (Monitoring)13.8 Add a remedial action; 13.9 Actions and communication; 13.10 Test that an action works; 13.11 All remedial actions
Report to leadership (print, record communication) (Monitoring)13.14 Report to leadership; 13.15 Deficiencies in the report
Reset another person's two-factor (identity check, own code) and the notice they see (Access)3.9 Reset a person's two-factor; 3.10 What the person sees after a reset
Responses: specified responses (ISQM 1.34), describe, kind, frequency, owner, status, linked risks, monitoring (Risk assessment)5.10 The specified responses; 5.11 Describe a response
Restricted entity list and other restricted entities (Ethics)7.7 The restricted entity list
Retire a risk that does not apply (Risk assessment)5.4 Assess a quality risk
Review exceptions (cleared / action / return), log as breach finding (Ethics)7.4 Review an exception
Roles and responsibilities: the four required roles, acknowledgement, time, authority, direct line; issues to resolve (Governance)4.1 The four required roles; 4.2 Assign ultimate responsibility; 4.3 Check what is still to resolve; 4.6 Governance complete
Root cause analysis: 5 whys, fishbone, categorised causes, positive findings (Monitoring)13.6 Root cause analysis: five whys; 13.7 Root causes and the fishbone
Schedule a task that operates a response (Risk assessment)5.12 Schedule a task that operates a response
Search, filters, New, Export CSV, record form with evidence files and history, Delete (Registers)6.1 The people register; 6.11 Service providers and due diligence; 16.6 Export a register to a spreadsheet
Seat limit from the TroveUniverse plan; banner when all seats are used (Users)3.11 When all seats are in use; 3.12 The seats banner
Seats bought on troveuniverse.com take effect within a minute (TroveUniverse)3.13 Give a regulator read-only access
Service providers with due diligence (Resources)6.11 Service providers and due diligence
Sessions end after 2 idle hours; sign-in throttling (Access)1.5 Sign in with your email and password
Settings: provider, model, key (sealed), who may use, monthly cap, data minimisation, acknowledgement, switch on, test, remove key (AI assistance)19.1 AI assistance is off; 19.2 Provider, model and key; 19.3 Limits, minimisation and acknowledgement
Sign by the individual with ultimate responsibility; locked with SHA-256; print; delete a draft (Evaluation)15.7 Sign the evaluation; 15.8 Confirm the signature; 15.9 The signed evaluation; 15.10 The evaluations register
Sign out (menu); sign-out removes the offline copy (Access)20.4 The copy on this device
Sign-in page (email, password, Forgot password link, TroveUniverse note) (Access)1.5 Sign in with your email and password
Signed-in devices; sign out a device or all other devices (Settings)2.6 Signed-in devices
Single sign-on from troveuniverse.com (first user creates the firm and becomes Owner) (Access)1.1 Open SQMTrove from troveuniverse.com
Start an evaluation as at the firm's evaluation date (Evaluation)15.1 Start the evaluation; 15.2 Choose the evaluation date
Subscription notices: grace, suspended (read-only), ended (TroveUniverse)22.6 A payment is overdue; 22.7 The subscription is suspended; 22.8 The subscription has ended
Switch the link on / off (both apps), direct check, counts (AuditTrove link)18.1 The link is off; 18.2 Confirm; 18.3 Linked
Technological resources (including AI tools) (Resources)6.9 Technological resources
Temporary password must be changed at first sign-in (Access)1.6 Choose your own password
Those charged with governance tracker (listed clients) (Information)10.7 Communications with those charged with governance
Threats and safeguards (Ethics)7.13 Threats and safeguards
Traceability matrix (print) (Risk assessment)5.13 The traceability matrix
Transparency report draft (print) (Information)10.10 Draft the transparency report; 10.11 The rest of the draft
Two-factor page: status, new recovery codes, move to a new phone (Access)2.7 Your two-factor settings
Two-factor set-up: intro, QR code, key by hand, recovery codes (download, copy, confirm) (Access)1.1 Open SQMTrove from troveuniverse.com; 1.2 Link your authenticator app; 1.3 Save your recovery codes
Usage and members reported to TroveUniverse (TroveUniverse)3.12 The seats banner
Usage log with outcome; CSV (AI assistance)19.10 The usage log
Working offline: banner, queued changes, sync on reconnect, conflicts and refusals (Offline)20.5 Working offline; 20.6 Changes waiting to sync; 20.7 Synced

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