BookTrove user guide

What's new: the hotel front office

Release 45 adds the hotel front office add-on, on any plan: rooms and rates, reservations and groups, check-in and check-out, guest folios with charges from the restaurant and bar, companies' and agents' accounts, housekeeping and maintenance, and the night audit that posts each day with the service charge, VAT and consumption tax.

What changedWhat it doesWhere
Set-upHotels, room types and rooms, rate plans with meals and cancellation terms, seasons, charges, taxes and levies.33.2–33.5
ReservationsBookings with a live price, deposits, availability, provisional holds, groups with a master folio.33.6–33.8, 33.20
Front deskCheck-in with the registration card, folios, charges, check-out with payment or the company's account.33.9–33.11, 33.14, 33.19, 33.21
Restaurant and barA till belonging to the hotel charges bills to guests' rooms.33.12, 33.13
Night auditCharges the nights, posts the day in one journal, records occupancy and moves the hotel to the next day; automatic if wished.33.15, 33.24
HousekeepingRoom statuses on a phone, faults and rooms out of order.33.16–33.18
Reports and rolesOccupancy, ADR and RevPAR, revenue, taxes, the guest and city ledgers, agents' commission; the Hotel manager, Front desk and Housekeeper roles.33.25–33.29

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