Where each use case of the illustration is shown:
| Use case | What happens | Chapters |
|---|---|---|
| A Lagos ICAN member joins | Amaka Nnaji of ANN & Associates applies, is approved, signs in, turns on two-factor and completes her profile | 2, 3, 9, 11, 16 |
| Savannah Harvest (BookTrove and PayTrove) | Signs up from Amaka's share link; pays monthly; invites Amaka into BookTrove | 7, 8, 13 |
| Okafor Bello & Co (AuditTrove and SQMTrove) | Enters Amaka's code at the first checkout; adds users; is refunded; moves AuditTrove to yearly billing | 5, 10, 13, 19 |
| Bronze to Silver to Gold | First review Bronze, Silver in May, Gold in July after Recalculate now, with worked commission excluding VAT | 4, 5, 20 |
| A refund reverses commission | ₦215,000 refunded; ₦3,000 commission reversed and netted in the next payout | 10, 19 |
| A payout with WHT | January: ₦52,700 commission, ₦2,635 WHT, ₦50,065 transferred; WHT remitted and the credit note issued | 9, 21 |
| Practice hub | Amaka opens Savannah Harvest's BookTrove from her dashboard with the Accountant role | 8 |
| Click tracking | Amaka's short link: 197 counted clicks; Kachia Ginger signs up through it | 6, 13, 22 |
| Directory | Amaka's listing brings an enquiry; Ngozi Ibe's listing is hidden and corrected | 11, 23 |
| Staff administration | Programme settings, terms, applications, attribution, overrides, reviews, payouts, reconciliation, kit | 14–23 |