Common situations and where this guide shows them. Each chapter also opens with its own use cases.
| Situation | Chapter | Where |
|---|---|---|
| The subscriber opens PayTrove for the first time | 1. Getting started | Steps 1.1–1.3 |
| A forgotten password | 1. Getting started | Steps 1.6–1.8 |
| A new company before its first payroll | 2. Setting up the company | Steps 2.1–2.5 |
| A new manager needs read-only access | 3. Users, roles and security | Steps 3.2–3.3 |
| Someone lost their phone and their recovery codes | 3. Users, roles and security | Step 3.7 |
| A new allowance for factory staff | 4. Pay components | Steps 4.1, 5.8 |
| Moving 34 staff from spreadsheets | 5. Employees | Steps 5.6–5.7 |
| A driver on an agreed take-home, and casual workers on a daily rate | 5. Employees | Chapter 5 |
| The first payroll month | 6. Running the January payroll | Steps 6.1–6.13 |
| Paying over January's deductions | 7. Remittances | Steps 7.1–7.7 |
| Auditors want the receipts themselves | 7. Remittances | Steps 7.9–7.11 |
| A staff loan repaid monthly | 8. Leave, loans and third-party deductions | Step 8.7 |
| A co-operative or court deduction | 8. Leave, loans and third-party deductions | Steps 8.8–8.9 |
| A month with a promotion, a joiner, overtime and unpaid leave | 9. February: changes to pay | Steps 9.1–9.8 |
| A resignation | 10. March: a leaver and back pay | Steps 10.1–10.4 |
| A backdated pay rise | 10. March: a leaver and back pay | Steps 10.6–10.7 |
| A quarterly production bonus | 11. Bonus and 13th-month runs | Steps 11.1–11.3 |
| A mistake found after approval | 11. Bonus and 13th-month runs | Steps 11.4–11.5 |
| A Lagos manager with life assurance and mortgage interest | 12. Tax reliefs and earlier employers | Steps 12.1–12.4 |
| A joiner in Kaduna from another employer in March | 12. Tax reliefs and earlier employers | Steps 12.5–12.7 |
| Weekly-paid factory casuals | 13. Weekly and fortnightly pay | Steps 13.1–13.5 |
| Drivers paid fortnightly | 13. Weekly and fortnightly pay | Chapter 13 |
| A changed salary account | 14. Paying staff: bank files and what the bank paid | Steps 14.2–14.3 |
| A failed credit | 14. Paying staff: bank files and what the bank paid | Steps 14.4–14.6 |
| Your bank wants its own template | 14. Paying staff: bank files and what the bank paid | Step 14.1 |
| Data brought over from another system | 15. Approval safeguards: calculation errors, unfinished approvals and Repair | Step 15.1 |
| The connection dropped while approving | 15. Approval safeguards: calculation errors, unfinished approvals and Repair | Step 15.2 |
| A run approved before release 22 with its obligations missing | 15. Approval safeguards: calculation errors, unfinished approvals and Repair | Step 15.3 |
| Employees who never open PayTrove | 16. Email: payslip notices, deadline alerts and invitations | Step 16.3 |
| Nobody noticed a late remittance | 16. Email: payslip notices, deadline alerts and invitations | Step 16.4 |
| Sending the March payroll journal to BookTrove | 17. Ledger accounts and BookTrove | Steps 17.1–17.6 |
| Another ledger | 17. Ledger accounts and BookTrove | Step 17.7 |
| A buying officer far from head office | 18. Employee self-service | Steps 18.1–18.4 |
| Quarter-end review | 19. Reports, the audit log and the PAYE calculator | Steps 19.1–19.3 |
| An offer letter with an agreed take-home | 19. Reports, the audit log and the PAYE calculator | Step 19.8 |
| Preparing the 2026 Form H1 for LIRS | 20. Annual returns (Form H1) and payments to vendors | Step 20.9; step 20.13 |
| A state whose portal wants different columns | 20. Annual returns (Form H1) and payments to vendors | Step 20.8 |
| A new minimum wage from a future date | 21. Statutory rates, rule sets and the levy by state | Steps 21.3–21.4 |
| The board raises the employer's pension contribution | 21. Statutory rates, rule sets and the levy by state | Step 21.2 |
| Employees in several states with different levies | 21. Statutory rates, rule sets and the levy by state | Steps 21.5–21.6 |
| An accounting firm running payroll for clients | 22. Practice mode, AI assistance and offline working | Steps 22.3–22.9 |
| A buying centre with a poor connection | 22. Practice mode, AI assistance and offline working | Steps 22.16–22.20 |
| All the seats are in use | 23. Your TroveUniverse subscription | Steps 23.1–23.2 |